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Agreements
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Agreements > End-User
Service Agreement - Exhibit A
SERVICE-SPECIFIC TERMS AND CONDITIONS
These Service-Specific Terms and Conditions comprise Exhibit A to
the End-User Services Agreement, which by this reference is incorporated
herein in its entirety.
As stated in the End-User Services Agreement, Company provides Services
to Users on behalf of Clients. One annual paid membership service
made available by Company to Users is the Mail Plus Total Protection
service.
This Exhibit A, together with the End-User
Services Agreement, Company's Premium
Support Agreement and any related amendments, set forth the applicable
terms and conditions for the Mail Plus Total Protection service which
apply to those Users who have subscribed to Mail Plus Total Protection
("Members").
1. Mail Plus Total Protection benefits.
- a. Mail Plus Total Protection is an advertisement-free service;
therefore, advertisements (including, but not limited to, banner
or text ads, "pop-unders" or "skyscrapers")
should not appear on the Services Pages accessed by Members.
Furthermore, advertisements (other than advertisements relating
to Company's services) should not be received by any Members.
Company shall use commercially reasonable efforts to ensure that
these restrictions are complied with.
- b. In addition to the features then available to Company's Sponsored
Mail Users, Members may enjoy POP and SMTP email protocols (permitting
Members to send and receive email using a wide array of email
software), a 250 megabyte email mailbox, and premium support services
pursuant to Company's Premium
Support Agreement.
2. Fees and Payment.
- a. Before being deemed a Member, and before a User will be entitled
to receive any Paid End-User services, Company must first receive
from User, and successfully process, the annual membership fee.
These services may include, but are not limited to, MailPlus upgrade,
and Extra Storage upgrade.
b. Once the annual membership fee has been received and successfully
processed by Company, Member shall be permitted to enjoy the
Paid End-User services for a one-year period subject to the terms
and conditions of this Exhibit, the End-User Services Agreement,
the Premium Support Agreement and any related amendments. All
fees are due immediately and prior to the provision of the Paid
End-User Service, and are non-refundable. Company reserves the
right to change fees by notifying User by email thirty (30) days
prior to the effective date of the change, to the User email address.
User shall make all payments in U.S. currency with a credit card,
which will be billed in advance for any and all fees, or through
any other payment methods provided by Company.
Unless a written cancellation notice is received, the Company
will use the current User billing profile to renew the Paid End-User
service at the end of the service. Cancellation notices must be
received at emailcancellation@everyone.net.
Company reserves the right to suspend or terminate User's Paid
End-User Service if credit card charges are denied. Such suspension
or termination shall not relieve User of the obligation to pay
the fees due. User agrees to pay to Company Company's reasonable
expenses, including attorneys' fees and collection agency fees,
incurred in enforcing Company's rights under this Agreement.
- c. Support Services. Company will provide customer support
to Mail Plus Total Protection Users as set forth by Company's
Mail Plus Total Protection registration form and Company's Premium
Support Agreement.
3. 14-Day Refund Policy.
- All refunds must be requested within 14 days of the date of
receipt by contacting emailcancellation@everyone.net.
After 14 days, no refund will be issued.
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