Contact Everyone.net

Billing Inquiries
Toll-free: 1-877-44E-MAIL (US & Canada)
or 1-408-519-8275
 
Support
Answers to common questions can be found in our Troubleshooting Guide, and searchable Knowledge Base.
 
If your service includes support, or you have purchased a support plan, the following are shortcuts to submit an online inquiry:

• Business Mail clients, or end-users
• Mail Plus members
• Personal Mail Support clients
• Gold Support Plan clients
• Platinum Support Plan clients, or end-users

If your service or plan includes phone support, you may also call your dedicated support number that was provided after registration.
 
Cancellations
 
To discontinue a paid service, please email a request to EmailCancellation@everyone.net. Please specify whether you have an existing email service (you own a domain) or an individual email account. To remove your free end-user email account, we suggest that you allow your account to become inactive by not logging in for at least 30 days. At that time, the email address will no longer receive messages and the contents of the mailbox deleted.
 
Investigations
 
Everyone.net is a third party hosted service provider to over 200,000 websites and businesses. The website/user in question may be a user of our free or paid services. However, our Privacy Policy prohibits us from disclosing personal information unless to aid in an ongoing legal case. Please contact your local, state, or federal law enforcement agencies to file a formal case. Once this is done, please have them fax us the case information to (408) 435-9702 attn: Client Services. Everyone.net will provide the necessary information as required by the court order, subpoena, or case investigation.
 
Spam/Abuse
 
To report unsolicited email or spam, please verify that the message originates from an Everyone.net IP address, and then forward the complete message (including all headers) to abuse@everyone.net.
 
General Feedback
 
If you have any comments or suggestions for how we can improve our services, please fill out the form below, and share your ideas and experiences with us. Hopefully, your feedback will enable us to provide even better service for you.  
 
Contact us via email:
 

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*Topic:	---Select one--- Abuse Commission Junction Affiliate Billing Business Development Employment Feedback Media Relations Privacy Sales - Advertising Sales - Business Mail, Personal Mail & Group Mail Sales - Mail Plus Spam
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