"ISPs are churning up to a third of their customers every year," remarked Thomas L. Marcus, President and CEO of Everyone.net. "A centralized email service helps retain the customer by keeping the customer actively attached to the service provider's system. The service provider can then up-sell complementary features such as additional storage. Suddenly email becomes a new revenue stream and a retention tool, where it once was a cost center."

Industry standard IMAP4 and LDAP3 join Everyone.net's web-based email as centralized email services that store messages and contacts online, allowing users to access and manage them from virtually any computer connected to the Internet without losing sync. Although in demand, relatively few ISPs offer a truly centralized email service because of the enormous complexity and cost of maintaining such a system in-house. Everyone.net's outsourced email solution solves these problems, thus enabling ISPs to generate revenue by selling premium email features such as additional storage space to an ever-growing installed customer base.

"Our customers leverage our economies of scale in managing over 22 million mailboxes across 100,000 domains," said Wayne Lewis, Everyone.net's Chief Architect. "Because we're an outsourced solution, all of our clients can get the latest technology and immediately benefit. This release is a great example."

Benefits of a Centralized Email Service for a Service Provider

Access Anywhere
Users can access and manage email and contacts anywhere while data remains synchronized.

Reliability
Email and contacts are automatically backed up and can be easily "restored," reducing support costs.

Speed
IMAP4 is faster than POP3—ideal for dial-up, wireless and other low bandwidth connections.

Ease Of Use
Web-based email requires no software installation and is easy to use, reducing support costs.

Revenue Opportunities
Service provider can up-sell premium email features such as additional storage space, Everyone.net Spam Shield and Symantec™ AntiVirus.

Customer Retention
Everyone.net's centralized email service differentiates the service provider's offering both in terms of product offering and quality of service, providing the service provider a competitive advantage in a challenging marketplace.

About Everyone.net
A leader in outsourced email solutions, Everyone.net powers custom email services for everyone from Internet Service Providers, web hosts and web sites to businesses, organizations and individuals. Everyone.net supports over 22 million mailboxes for more than 40,000 clients worldwide. Established in 1998, Everyone.net is headquartered in San Jose, California.

Everyone.net is a registered trademark of Everyone.net, Inc. Other company and product names may be trademarks of their respective owners.